TERMS &
CONDITIONS

TERMS & CONDITIONS
APPOINTMENTS & CANCELLATIONS

We require at least 48 hours notice if you wish to reschedule or cancel your appointment or procedure without charge.

For appointments on a Monday, we must receive notification before 11am on the preceding Thursday.

For cancellations with less than 24 hours notice or if you do not attend your appointment, a cancellation fee of 100% of the appointment charge at the self-pay rate will be charged.

For cancellations with more than 24 hours notice but less than 48 hours notice, a cancellation fee of 50% of the appointment charge at the self-pay rate will be charged.

Please note that most insurers will not cover a cancellation fee so you would be invoiced directly.